Last updated: January 2026
Introduction
Welcome to 299bab. We believe that protecting members' personal information is the foremost responsibility of any online gaming platform. This Privacy Policy explains how 299bab collects your data, what it is used for, and how it is kept secure.
By using the 299bab website or app, registering, or accessing any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully — it is a document about your rights and protection.
299bab has developed this Privacy Policy with Bangladesh users in mind. We never sell your data, never share it with third parties without your permission, and never violate your privacy.
Our Commitment: Your personal information is fully secure at 299bab. We protect every piece of your data through SSL encryption, advanced firewalls, and strict access controls.
What Information We Collect
299bab collects only the information needed to deliver our services and keep your account secure. Collecting unnecessary data goes against our policy.
| Data Type |
What's Included |
Why It Is Collected |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Registration & Communication |
| Financial Information |
Mobile banking number, transaction history |
Deposit & Withdrawal Processing |
| Gaming Data |
Game history, betting details, and win/loss records |
Service improvement and fraud prevention |
| Technical Information |
IP address, device type, browser information |
Security Assurance & Analytics |
| Location Information |
Approximate location (IP-based) |
Geographic Restriction Verification |
We never collect your full bank account number, card number, or PIN. Payment details are processed directly through secure payment gateways.
How We Collect Information
299bab collects your information in several ways. In each case, the purpose behind the collection is specific and transparent.
Directly from you
- Your name, mobile number, email, and date of birth as provided in the registration form.
- Photos or scans of identity documents uploaded during KYC verification.
- Information provided when contacting our support team.
- Payment details collected during deposits or withdrawals.
- Feedback submitted via surveys or feedback forms.
Automatically
- Browsing data collected through cookies and similar tracking technologies.
- IP address, page visit time, and type recorded in log files.
- Automatic records of game sessions.
- Device ID and operating system information collected while using the mobile app.
From Third Parties
In some cases, we may also receive information from trusted third parties — such as payment processors, identity verification agencies, or anti-fraud service providers. This information is used solely to ensure security and compliance.
Purpose of Data Use
299bab uses your information only for specific, legitimate, and transparent purposes. Your data is never used for unnecessary or unauthorized ends.
- Account Management: To create, verify, and maintain your profile.
- Service Delivery: To manage deposit, withdrawal, gaming, and bonus activities.
- Security Assurance: To prevent fraud, money laundering, and cyberattacks.
- KYC Compliance: To meet legal obligations and verify age.
- Support Services: To resolve your issues quickly.
- Promotions & Offers: To send you relevant bonuses and offers based on your preferences (with your consent).
- Service Improvement: For analytical purposes to improve the gaming experience.
- Legal Obligations: To comply with applicable laws or court orders.
If you do not wish to receive promotional emails or SMS messages, you can opt out at any time from your account settings. However, security and transaction-related messages cannot be disabled.
Data Sharing Policy
299bab never sells your personal information. Data is shared with third parties only under strictly controlled circumstances and always with your protection in mind.
When Your Information May Be Shared
- Payment Processor: Minimum necessary data shared with payment providers such as Mobile Banking, Nagad, and Rocket to complete transactions.
- Identity Verifier: With authorized verification agencies to complete the KYC process.
- Technology Partners: Shared with game providers and cloud service providers for platform operations — they are not permitted to share the data with anyone else.
- Legal Authorities: Where required by court order or government directive.
- Anti-Fraud Organizations: Industry-standard data sharing to prevent organized fraud.
All our third-party partners are bound by strict confidentiality agreements. They are not permitted to use your information for their own purposes.
Data Storage & Protection
299bab protects your data using industry-leading technology. Our servers operate under 24/7 monitoring and undergo regular security audits.
Security Measures
- SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
- AES-256 Encryption: Sensitive data is stored in our database using strong encryption.
- Firewall & DDoS Protection: Actively prevents unauthorized access and cyberattacks.
- Access Control: Only authorized personnel have access to your information.
- Regular Backups: Regular backups to secure locations to prevent data loss.
- Two-factor verification: Mandatory two-factor authentication for sensitive operations.
Data Retention Period
We retain your information for as long as your account remains active. After account closure, certain data may be kept to fulfill legal obligations (typically 5 years). Once that period has passed, your data is securely deleted.
Cookies Policy
299bab uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your device.
Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Performance Cookies: To analyze page loading times and user behavior — without revealing your identity.
- Functionality Cookies: To remember language preferences, themes, and other settings.
- Analytics Cookies: To analyze site usage and improve our services.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some services.
299bab does not reveal your identity through cookies or track you across other websites. Our use of cookies is limited and purposeful.
Your Rights
As a 299bab member, you have rights over your personal information. We respect those rights and are here to help you exercise them.
Right to Access Your Information
Request to see what personal information we hold about you.
Right to Rectification
Request corrections or updates to inaccurate or outdated information.
Right to Erasure
Request deletion of your data where no legal obligation requires its retention.
Right to Restrict Processing
Request a temporary restriction on the processing of certain information.
Right to Data Portability
Request a copy of your data in a structured, portable format.
Right to Object
Object to the use of your information for marketing or profiling purposes.
To exercise any of the above rights, please contact our support team. We typically respond to requests within 30 business days.
Minor Protection
299bab services are strictly for users aged 18 and above. We do not knowingly collect or store personal information from minors.
Age is verified at registration. If a minor's information reaches us for any reason, it will be deleted immediately upon discovery and the associated account will be closed.
If you believe a minor is using 299bab, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.
Strict 18+ Policy: 299bab maintains a zero-tolerance policy on the protection of minors. Any violation will result in immediate account suspension.
Policy Changes
299bab may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following methods:
- SMS notifications to the registered mobile number.
- Sending notifications to the registered email address.
- A notification banner will be displayed on the website homepage.
- Alerts via app notifications.
If no objection is raised within 30 days of the change date, you will be considered to have accepted the updated policy. However, your active consent will be sought for any major changes related to payments or security.
The date of the most recent update will always be displayed at the top of this page. Copies of previous versions of the policy are retained and available upon request.
Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated Privacy Team will review your matter promptly.
Email: [email protected]
Our live chat support is available 24/7, seven days a week. We typically respond to privacy-related requests within 48 hours.
Please include your registered mobile number or username when submitting a request. This helps us assist you faster.
Why Your Information Is Safe at 299bab
The Core Pillars of Our Privacy Protection
End-to-End Encryption
Every piece of your information is protected with AES-256 encryption. No third party can access it.
Rigorous KYC Process
Identity verification ensures only the rightful account holder can operate the account — no room for fraud.
Active Cyber Protection
Our servers are protected with DDoS prevention, firewalls, and real-time monitoring.
No Data Sales
We never sell or exchange your information. Your data belongs to you — that is our policy.
Regular Audits
Independent third parties regularly review and certify our security practices.
Instant Alerts
If any suspicious activity is detected on your account, you will be immediately alerted via SMS and email.
Start Safe Gaming Today
We are committed to protecting your privacy. Register with 299bab and enjoy a fully secure gaming experience.